City of Somerville, Massachusetts - File #: 204371

• File #: 204371
• Version: 1
• Type: Order
• Status: Approved
• File created: 10/10/2017
• In control: City Council
• On agenda: 10/12/2017
• Final action: 12/14/2017
• Enactment date: 10/12/2017
• Enactment #: 204371
• Title: That the Director of Water and Sewer explain to this Board any customer service offered to residents who question their water bills.
• Sponsors: Maryann M. Heuston

Date	Ver.	Action By	Action	Result
12/14/2017	4	City Council	Work completed
12/7/2017	3	Public Utilities and Public Works Committee	Work completed
10/12/2017	2	City Council	Approved

  Agenda Text

title

That the Director of Water and Sewer explain to this Board any customer service offered to residents who question their water bills.

body

Official Text

That the Director of Water and Sewer explain to this Board, any customer service offered to residents who question their water bills, whereby a staff person will review their bill, help to explain overages and provide advice.