City of Somerville, Massachusetts - File #: 203983

• File #: 203983
• Version: 1
• Type: Resolution
• Status: Approved
• File created: 8/22/2017
• In control: City Council
• On agenda: 8/24/2017
• Final action: 12/14/2017
• Enactment date: 8/24/2017
• Enactment #: 203983
• Title: That the Mayor report to this Board by August 31, 2017 on ways to improve the poor communications from Eversource to residents around gas meter replacement, street construction, and other utility work. (2nd request)
• Sponsors: Mark Niedergang, Mary Jo Rossetti

Date	Ver.	Action By	Action	Result
12/14/2017	5	City Council	Work completed
12/7/2017	4	Public Utilities and Public Works Committee	Work completed
10/24/2017	3	Public Utilities and Public Works Committee	Kept in committee
8/24/2017	2	City Council	Approved

  Agenda Text

title

That the Mayor report to this Board by August 31, 2017 on ways to improve the poor communications from Eversource to residents around gas meter replacement, street construction, and other utility work. (2nd request)

body

Official Text

That the Mayor’s Office, working with the Director of Engineering, report to this Board by August 31, 2017 on ways to improve on the poor communication and lack of responsiveness by Eversource to residents around gas meter replacement, street construction, and other utility work, and establish effective standard operating procedures for communication with residents who have questions or concerns. (2^nd request)